Shipping Policy
At Vomstal, our mission is to make your shopping experience smooth, reliable, and worry-free. We’re proud to serve customers across the UK and beyond with a shipping process designed to deliver peace of mind along with your purchase. Please review the information below to understand how we handle shipping and delivery.
Do You Offer Free Shipping?
Yes! We’re happy to provide free standard shipping on all orders, no minimums and no hidden fees.
How Long Does It Take to Process My Order?
Orders are typically processed and dispatched within 1–2 business days. Please note that we do not ship on weekends or public holidays. If you have questions about your order status, reach out to our support team at support@vomstal.com
When Will I Receive My Order in the UK?
We know you’re eager to receive your items! Once shipped, standard delivery within the UK generally takes 2–5 business days. While delivery times may vary slightly, rest assured we’ll do our best to get your order to you as quickly as possible.
Need to Modify or Cancel an Order?
If you need to make changes or cancel an order, please contact us within 24 hours of placing your order. Once the order has been shipped, we are unable to make any modifications. Contact us promptly at support@vomstal.com with your order number and request details.
Can I Request a Rush or Expedited Order?
At this time, we do not offer expedited shipping. However, we’re actively working on expanding our shipping options to better meet your needs in the future.
Entered the Wrong Address?
Mistakes happen! If you notice an incorrect shipping address, email us at support@vomstal.com immediately. If your order hasn’t been processed yet, we’ll do our best to update it. Unfortunately, once an order has shipped, changes are no longer possible.
What If I Receive the Wrong Item or Something Is Missing?
If your order arrives with an incorrect or missing item, please notify us right away. Just provide your order number, and we’ll promptly send out the correct item(s) at no additional cost.
Tracking Says Delivered, But I Don’t Have My Package. What Now?
If your order is marked as delivered but you haven't received it, contact us immediately. We’ll initiate an investigation with the carrier. Please note that after an order leaves our facility, delivery is out of our direct control, but we’ll do everything we can to help.
How Can I Track My Order?
As soon as your order ships, we’ll send you a tracking number via email. This lets you follow your order all the way to your doorstep. If you haven’t received tracking information within a few days of ordering, please contact us.
Do You Ship Internationally?
Yes, we do! Vomstal proudly ships worldwide. For international delivery estimates and specific country availability, please contact our support team for more details.
If you have any questions or need additional support regarding your order or our shipping process, feel free to reach out at support@vomstal.com Your satisfaction is our highest priority, and we’re here to help every step of the way.